Privacy Policy

Last updated: August 16, 2026

MagicBrain Technologies (“MagicBrain,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain, and protect information when you visit magicbrain.com, request our services, communicate with us, or exchange text messages with us.

Information We Collect

Information You Provide

We may collect information that you provide directly to us, including:

Your name, business name, mailing address, email address, and telephone number.
Information submitted through website forms, email, telephone calls, or text messages.
The content of customer-service and technical-support communications.
Appointment, service-request, estimate, invoice, and payment-related information.
Device, website, network, or account information you provide when requesting technical support.

Payments may be processed by a third-party payment processor. MagicBrain does not intentionally store complete payment-card numbers or card security codes on its own systems.

Information Collected Automatically

When you visit our website, our systems or service providers may automatically collect technical information such as your IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. We may also use cookies or similar technologies for website functionality, security, traffic measurement, and analytics.

How We Use Information

We may use collected information to:

Respond to inquiries and provide requested services.
Communicate about appointments, support requests, projects, estimates, invoices, and payments.
Diagnose and resolve website, computer, network, and other technical problems.
Operate, maintain, secure, and improve our website and services.
Maintain business, accounting, service, and communication records.
Detect fraud, abuse, security incidents, or unauthorized activity.
Comply with applicable legal, regulatory, tax, and accounting obligations.

SMS and MMS Messaging

MagicBrain uses text messaging for two-way, conversational customer care and service-related communications. Messages may concern appointment scheduling, technical-support requests, project updates, service questions, estimates, invoices, payment reminders, and customer-requested follow-up.

Customers may consent to messaging by initiating a text conversation with MagicBrain or by expressly requesting or agreeing to receive text messages during a customer-service or technical-support conversation. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency varies according to your requests and ongoing service needs.
Message and data rates may apply.
Reply STOP to opt out of further messages.
Reply HELP for assistance.

After an opt-out request, we may send one final message confirming that you have been unsubscribed. We will not send additional text messages unless you subsequently provide consent again. You may also withdraw consent by contacting us directly.

Mobile Information and Messaging Consent

We do not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.

We may provide limited mobile information to telecommunications carriers, messaging-platform providers, and other service providers only as necessary to transmit messages, operate the messaging service, prevent fraud, maintain security, or comply with applicable law. These providers are not authorized to use your mobile information for their own marketing purposes.

How We Disclose Information

We may disclose information in limited circumstances, including:

Service providers: To companies that provide hosting, communications, payment processing, analytics, security, backup, or other services necessary to operate our business.
Legal requirements: When reasonably necessary to comply with a law, regulation, court order, subpoena, or other lawful request.
Safety and security: When necessary to protect our customers, our business, our systems, or the rights and safety of another person.
With your direction: When you request or authorize a particular disclosure.

We do not sell personal information. Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Analytics

Our website may use cookies and analytics services to understand website traffic, remember preferences, maintain security, and improve website performance. You can control or disable cookies through your browser settings, although doing so may affect some website functions.

Information Retention

We retain information for as long as reasonably necessary to provide services, maintain customer and business records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, tax, accounting, and regulatory obligations. Retention periods may vary depending on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we:

Provide information about the personal information we maintain about you.
Correct inaccurate or outdated contact information.
Delete information that we are not legally or operationally required to retain.
Stop sending text messages or other nonessential communications.

To stop text messages, reply STOP to any message from us.

Third-Party Websites

Our website may contain links to websites or services operated by other organizations. We are not responsible for the privacy practices, security, or content of those third-party services. Their own privacy policies apply when you use them.

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after an update is subject to the revised policy.

Contact Us

If you have questions about this Privacy Policy, our information practices, or our messaging program, please contact:

MagicBrain Technologies
Wildwood, New Jersey
Contact MagicBrain Technologies